You can delete your TrainTrack account directly from the Profile screen in the app.
Account deletion
Delete Your Account
Use this public page if you need TrainTrack account-deletion instructions or cannot access the app to delete your account from inside the product.
Privacy Policy
Review what data TrainTrack collects and how it is used.
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Support
Contact TrainTrack support or get troubleshooting help.
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Terms of Service
Review the service rules, eligibility, and account terms.
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[email protected]
Contact support by email
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If you cannot access the app, use the public support email on this page to request deletion.
Profile, chat, plan, progress, and related app data are removed when deletion is completed, except for limited records we are legally required to retain.
Section 01
Delete Your Account In The App
- Open TrainTrack and sign in to the account you want to remove.
- Go to Profile.
- Select Delete Account.
- Enter your password and confirm the deletion request.
Deleting your account in the app permanently removes your access and starts deletion of the account data associated with TrainTrack, except where we are legally required to retain limited records.
Section 02
If You Cannot Access The App
If you cannot sign in or no longer have access to the device where TrainTrack is installed, email [email protected] and request account deletion.
To help us verify the request safely, include the email address on your TrainTrack account and any relevant details that help identify the account. We may ask for additional verification before completing the request.
Section 03
What We Delete
- Account profile details such as your name, email address, avatar, and profile settings.
- Training data such as generated plans, task completion history, reminder settings, weight entries, and related progress records.
- Chat conversations, coaching requests, and other in-app content associated with the deleted account.
Section 04
What May Be Retained
We may retain limited information when required for legal compliance, fraud prevention, security, dispute handling, or other legitimate business obligations that survive account deletion.
Where retention is required, we keep only the minimum records needed for that purpose.
Section 05
Need Help First?
If you are trying to fix a sign-in problem, update your profile, or understand how your data is used before deleting your account, you can also contact [email protected] for support.
This page is public and is intended to satisfy account-deletion support requirements for app store submissions.